Knowing who your customers are and how they buy/interact is possibly the most important factor influencing your sales online. As part of your digital strategy or as a stand along project, we work with you to develop customer personas which allow us to develop well thought out pages and content which are built with your customers in mind.

The key aim is to use the customer profiling exercise to make sure we are focusing on the most profitable activity and pinpointing key customer groups to maximise conversions.

  1. Customer Identification

2. Customer Analysis

3. Customer Mapping